Regional Sales Manager - Pumps AM

For over 140 years our products have helped ensure the safe, reliable operations of key industries.  With a passion for precision and partnership, Celeros Flow Technology continues this heritage of high performance and dependability, providing mission critical, sustainable flow control solutions for our customers around the globe.

Celeros Flow Technology is looking for individuals with a voice and a vision.  We embrace change, diversity and promote new ways of looking at old ideas.  We seek talented professionals to join our world-class team of innovators in a global, collaborative & multi-cultural environment, where you will be challenged, supported, and inspired to be extraordinary.

GENERAL SUMMARY

The Regional Sales Manager will be responsible for the sales and business development of Pumps Aftermarket to key Power & Energy End Users, within Iraq, Yemen and Jordan.

The Regional Sales Manager – Pumps Aftermarket will be responsible for driving sales growth, market development, and customer engagement for aftermarket products and services across Iraq, Jordan and Yemen. The role focuses on expanding market share, developing strategic customer relationships, and delivering sustainable revenue growth within the Power, Oil & Gas, Water, and Industrial sectors.

The successful candidate will lead business development activities for pump aftermarket solutions including spare parts, repairs, upgrades, reverse engineering, replacement pumps, engineered solutions, and field services.

Principal Duties & Responsibilities

• Develop and execute regional sales and business development strategies to grow the Pumps Aftermarket business across assigned territories.
• Identify, develop, and maintain strong relationships with key end users, EPC contractors, channel partners, and service providers.
• Drive sales of aftermarket products and services including:
  • Pump spares
  • Repair and refurbishment services
  • Replacement pumps
  • Engineered upgrades and retrofits
  • Reverse Engineering
  • Field and site services
  • Reliability and lifecycle solutions
• Develop opportunity pipelines and manage customer accounts to achieve annual sales targets and profitability objectives.
• Conduct regular customer visits and market engagement activities to identify upcoming shutdowns, maintenance projects, and brownfield opportunities.
• Prepare technical and commercial proposals in coordination with internal engineering and proposal teams.
• Lead contract negotiations and commercial discussions with customers.
• Monitor market trends, competitor activities, and customer requirements to identify growth opportunities.
• Support channel partner development and regional distributor management where applicable.
• Work closely with operations, engineering, service, and commercial teams to ensure successful project execution and customer satisfaction.
• Coordinate with the Finance / Accounts team and be aware of and problems with Supplier and Customer accounts.
• Coordinate and actively participate in the order hand over meeting with the Manufacturing Facility, Project Manager and Supply Chain Team. Provide clarification on any specific project requirements and on any technical or commercial queries.
• With your Line Manager / Regional Director, review the market potential for assigned products in the assigned territories and compile a strategy and action plan in order to maximize market potential and achieve targets. Continue to develop and recommend innovative ideas and tactics to increase market share and increase sales.
• With your Line Manager / Regional Director, evaluate and determine optimum route to market, including a pricing and marketing strategy and identify suitable partnership Companies to sell Celeros Flow Technology products and services. 
• Execute agreed action plans to achieve targets for assigned products in the assigned territories. 
• Prepare weekly and monthly sales reports (forecast, customer visit report, etc.) showing sales volume including potential sales, monitored against the budget, with action plans to address variations.
• Prepare and deliver sales presentations and technical presentations to internal and external stakeholders.
• Participate in trade shows, exhibitions and seminars either directly or in conjunction with Local Agents / Distributors.
• Represent the Company in a professional manner aligned to the Celeros Flow Technology Values and ensure all activities comply with both legal and ethical standards.

Knowledge, Skills & Abilities

• Thinks both creatively and commercially; has in-depth engineering knowledge to identify technical risks, solve problems and provide solutions but also has in-depth commercial knowledge to identify risks within contracts.
• Analyses and interprets common scientific and technical journals, financial reports, and legal documents.
• Must be able to define the problem, assess the risks, and develop recommendations for action plans. Furthermore, must be able to execute the action plan, focus and guide others to accomplish the plan and drive change where necessary. 
• Encourages others to seek opportunities for different and innovative approaches to addressing problems and opportunities; facilitates the implementation and acceptance of change within the workplace.
• Displays exceptional attention to detail and accuracy, even when handling multiple demands and has a proven track record of meeting high performance standards.
• Responds professionally to all inquiries and complaints and remains calm and composed when under pressure.
• Communicates effectively, effortlessly tailoring the approach to the audience and the level of technical competence.
• Possesses the ability to prepare and deliver both sales and technical presentations and to train and transfer technical knowledge to internal and external stakeholders.
• Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that drives others’ thoughts and actions.  Engages the audience and helps them understand and retain the message.
• Uses appropriate interpersonal styles and techniques to gain acceptance of ideas and plans; modifying one’s own behaviour to accommodate tasks, situations, and individuals involved.
• Exhibits confidence with negotiations and possesses the power to influence.
• Is well organized, structured and methodical.
• Is self-motivated, works independently with little supervision, positively establishes relationships across multiple locations and copes well with working remotely from the team and other departments.
• Is an effective team player (committed, reliable, responsible, flexible, helpful, supportive, active listener / communicator).
• Communicates fluently (verbal and written) in English - essential, in Arabic – advantageous
• Possesses a valid Driving Licence converted for use in the Middle East – essential

Key Performance Indicators (KPIs)

• Revenue and margin growth
• Order intake achievement
• Pipeline development
• Customer retention and account growth
• Market penetration across assigned territories
• Conversion of service and upgrade opportunities
• Frontlog management and forecast accuracy

Education & Experience

• Degree in Mechanical Engineering and ten years related experience.
• Five years’ experience in the oil & gas / power & energy market – essential
• Proven experience of the technical aspects of reverse engineering for pumps - essential
• Relevant experience of Centrifugal Pumps, API 610, 614, 682 International Standards and major Pump end user’s -  essential
• Strong knowledge of 3D drafting software, such as Solid Works / Auto Cad – essential
• Strong knowledge of Microsoft packages including Word, Excel, PowerPoint and Project.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Required daily to stand, sit, walk, talk, hear, and see (specific close vision abilities are required to perform computer work)
• Required occasionally to stoop, kneel, crouch and crawl
• Required daily to use hands and fingers and arms to reach (to operate a computer and telephone)
• Required occasionally to lift and/or move objects that are light to moderate
• Required occasionally to travel (usually by air or road so may be required to sit for extended periods)

WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to work with moderate noise (i.e. business office with computers, phone, and printers, etc.)
• Ability to work in an open planned office / individual office
• Ability to sit at a computer terminal for extended periods
• Ability to sit in a car or on a plane for extended periods

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

CELEROS FLOW TECHNOLOGY VALUES

All Celeros divisions are committed to the effective use of the Celeros Values.  It is important that all employees understand and utilize these values when performing the duties of his/her position.

INTEGRITY:  We work safely and respect our employees, business partners & environment. We always lead by example.

SPEED:  In our mission to bring mission-critical flow control equipment to the world, energy in our actions & urgency.

ACCOUNTABILITY:  We stand behind our actions and deliver on our promises.

PARTNERSHIP:  We collaborate across our teams & our customers to win together. We rely on each other to deliver the best outcome & celebrate successes.

EXCELLENCE:  We are passionate about being the best at engineering, manufacturing & maintaining mission-critical equipment.  We seek quality & community improvement in every interaction.

QUALITY

Quality encompasses all aspects of Celeros’ business, and every employee shares the responsibility to prevent the occurrence of any nonconformity relating to product, process and the quality system.  All employees have an obligation to identify and record any such nonconformity, and through designed channels, initiate and recommend solutions.

CELEROS Flow Technology is an equal opportunity employer.